Message from the City Manager
(Updated 4/18/20 @ 10:45 am)
The COVID-19 Shelter-in-Place (SIP) Order continues through May 4 although all or portions of it are anticipated to be extended. On April 17, 2020, the County Health Officer issued a new Health Order. The Order will be enforced beginning 8 am on Wednesday, April 22. The full text of the new Order is available via this link.
The Order requires members of the public to wear face coverings hen they are inside or in line to enter essential businesses such as grocery stores and laundromats, when they are in hospitals, clinics, COVID-19 testing locations, dentist offices, and facilities providing veterinary care, and when they are waiting for or riding on public transportation, including ride shares, Caltrain, and BART.
The Order requires drivers or operators of any public transportation, private car service, or ride-sharing vehicle to wear a face covering while driving regardless of whether a member of the public is present due to the need to reduce the spread of respiratory droplets in the vehicle at all times.
The Order does not require a face covering while driving alone or with members of the same family or household in a vehicle not used commercially
For business operations, the Order requires employees, contractors, owners, and volunteers to wear a face covering in the workplace and off-site when they are interacting in person with the public or working in any public space, like a reception area, restroom or service counter. Face coverings are also required where food is prepared or packaged for sale or distribution, working in or walking through common areas such as hallways, stairways, elevators, and parking facilities, and in any room or enclosed area when other people, including co-workers, are present (except for members of the person’s own household or residence).
Wearing a face covering is recommended but not required for outdoor recreation such as walking, hiking, bicycling, or running. But social distancing requirements are still required to be met. For outdoor activities, the Order recommends carrying face coverings at all times, so that they can be readily worn in situations where social distancing is not possible - such as when passing on a narrow path.
Runners and cyclists should avoid being directly in front of or behind another runner or cyclist who is not in the same household. Walkers should be observant for passing runners or cyclists and both should provide appropriate distancing. Masks are recommended for walkers when walking on a path that has the potential for runners or cyclists.
Factory-made or improvised from ordinary household materials, face coverings are defined as any type of cloth, fabric, or other soft material that covers only the nose and mouth and surrounding areas of the lower face. Scarves, bandanas, neck gaiters, homemade coverings made from t-shirt material or other fabric and held with rubber bands are appropriate. Purchased masks may also be used but should not be medical grade, such as N95 respirators, which are in short supply and prioritized for health care workers. Any child aged two years or less must not wear a face covering at any time because of risk of suffocation. The Order does not require that any child aged twelve years or less wear a face covering.
Changes to Operations and Activity under the Shelter in Place Order (updated 4/16/20)
Changes in operations became effective Tuesday, March 17, 2020 and will continue, at this time, through May 4, 2020. This Order is subject to extension. The full text of the County’s SIP Order is available via the following link. Residents are urged to stay informed and follow the recommended COVID-19 prevention measures and the directives from the San Mateo County Health Officer.
- FAQ section of the County’s website for COVID-19
- FAQ section of the County’s website on the Shelter in Place (SIP) Order
- FAQ section of Town website
Activity must be done compliant with social distancing protocols. Social distancing requirements include maintaining at least 6-foot social distancing from other individuals, washing hands with soap and water for at least 20 seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (into the sleeve or elbow, not hands), regularly cleaning high-touch surfaces, and not shaking hands.
Managing and Coping with Stress (updated 3/25/20)
Managing and coping with stress during the SIP Order will be important for us all as we move forward under these ever-changing conditions. San Mateo County Health offers help to support the wellbeing of those coping with the outbreak. The linked PDF on Coping with Stress During Infections Disease Outbreaks discusses ways to stress, stay informed, inform your friends and family, connect with the community, and reach out and help.
The Town is also a partner with the Atherton Disaster and Preparedness Team (ADAPT). Each neighborhood has an ADAPT Representative that is reaching out to their respective areas to offer assistance where needed. This could be in the simple form of basic contact all the way to assisting with reaching out to friends and neighbors with needs or information. For more information on ADAPT and to find your area representative, visit the Get Ready Atherton website.
Recreation and Outdoor Activity (updated 4/2/20)
With social distancing protocols in place and activities related to essential activity only, recreating outdoors is a different experience. There are less vehicles on the road. The vehicle activity is often at different times of day than usual. Driver’s may be lulled into a different driving style paying less attention or driving faster than usual. This is a dangerous combination with pedestrians on the edge of the road trying to abide by social distancing protocols and more cyclists than usual - with many being small children out at different times of day.
For walkers, it is recommended that you wear bright colors or reflective clothing. If walking during early morning, dusk, or night, carry and use a light. Pay attention to your surroundings and others out walking as well. Always walk facing traffic, if possible. Try not to put yourself or others in a boxed-in situation that hampers your or their ability to properly abide by social distancing requirements. If you come up upon others and you are walking as a family group, try not to walk abreast of each other, walk in single file to allow others to pass safely. Pay attention to vehicles and cyclists as they will be moving faster and may not expect as many pedestrians as usual. Often, when walking and trying to observe social distancing pedestrians will take an outside path to provide that distance - that path may take them further into the roadway or in the path of a cyclist or they may be walking with the flow of traffic as opposed to the normal facing traffic. Be careful and always check before moving into the right-of-way or roadway. If you are walking on a path, such as in the Park, and you are a family group, be courteous when passing others and walk single file to accommodate social distancing. If jogging, County Health recommends a social distance between joggers of 33 feet and face coverings for all jogging or walking.
For cyclists, the best plan remains to ride in a family group or ride solo. Avoid crowded areas where there may be a lot of pedestrians out walking. Remember, these areas are now different. Pay attention to the surroundings and watch for pedestrians trying to avoid other pedestrians for social distancing. This may put them in your path. Slow down if you see this sort of activity ahead. Always watch for vehicles and remember, the people out and about will not be the normal crowd you typically experience. With respect to distancing, County Health recommends a social distance between cyclists of 66 feet and the use of face coverings.
For drivers, you have the most responsible job. Pay attention. Slow down. Watch for walkers edging out into the roadway. They may do so to create space between them and another walker. Don’t try and pass unless it is safe to do so. They may not see or hear you coming. Neighborhoods will be more crowded at all times of the day as people find new ways to recreate in their areas. If you don’t have to be out and about in a vehicle - stay home.
Town Meetings (updated 4/16/20)
— All Town Committee Meetings have been cancelled through May 3.
— City Council and Planning Commission Meetings will continue at this time but will be virtual meetings only. The City Council will have weekly Wednesday Special Meetings to discuss the continuing local emergency.
Events and Activities at the Park or In the Community (updated 4/16/20)
— All organized activities at the Park through May 3 are cancelled and will be rescheduled. Many events and activities into the summer have elected to cancel or postpone.
— The Park remains OPEN for non-organized recreational activities, compliant with social distancing protocols.
— Tennis facilities are CLOSED.
— Playground, Par Course and Picnic facilities are CLOSED.
— Limited maintenance activities are ALLOWED and will continue in the Park.
— Scheduling of any new events at the Park through May 3 have been placed on hold.
— All currently scheduled private events, training, and classes through May 3 are cancelled. The Town will assist in facilitating a cancellation or postponement without incurring a fee to do so.
— Little League has suspended their activities at the Park.
— Knox Preschool has suspended their services.
— Residential Construction activity is NOT ALLOWED unless related to an emergency situation - there are several that have been approved. To verify if a site near you has been provided limited authorization you can contact the Atherton Police Department Dispatch Center (650) 688-6500.
— Town or Utility Infrastructure Public Works Project are ALLOWED.
— No new elective Building permits will be issued until the SIP Order is lifted.
— Construction on the Town Center Project (City Hall and Police Building) is ALLOWED to continue subject to strict guidelines.
— Essential Governmental Services (to include the work of first responders) are exempt from the Order. For the purposes of the SIP Order, the Town has identified the work of Police, Building, Public Works (MCE, Interwest), Planning, and Administrative Staff are the Town’s employee and contractor first responders and their work in support of the continuation of Town Operations is deemed essential. Throughout this pandemic, the Town will also rely on the support and contribution from many other first responders, that include, but are not limited to fire personnel, EMS personnel, ADAPT, CERT, dispatchers, court personnel, and others. All such personnel are exempt for the purposes of the SIP Order.
Town Operations (updated 4/2/20)
— All Town Offices are CLOSED to the public; but, Town operations are considered an essential service under the SIP Order and basic internal operations will continue. Unlike larger agencies, the Town does not have a depth of staff that would allow for full rotation of staffing should a COVID-19 quarantine need arise. Should there be a need to quarantine staff, a full shut down of services could result. As such, the Town is limiting public in-person contact to allow staff to telecommute where possible, use an A-Team/B-Team approach when at the office, and make adjustments to public contact situations when they are necessary (increased separation, phone contact, electronic interaction, outside waiting areas, etc.).
— All field services will continue operations (police, public works, building inspection when needed and code enforcement), with the implementation of social distancing protocols and limitations. Use electronic communications to contact staff via email or phone. Phones will be forwarded to those staff telecommuting.
Local and Regional Resources (Updated 4/9/20)
History of Actions
On March 13, I issued a Proclamation of Local Emergency. The Proclamation allows the Town to take the steps necessary to protect the safety of our community and Town staff in response to the COVID-19 Pandemic. These steps range from a streamlined purchasing process to secure the resources necessary to respond in a timely manner to the immediate the implementation of rules or regulations necessary to protect life or property. These rules and regulations can be ramped up or down based on resources available.
On March 18, the City Council reviewed and approved the Declaration of Local Emergency. The City Council also provided specific feedback regarding a prohibition of residential construction activity. There are additional details below. All active sites have been contacted. Some activity will be allowed to finalize for health and safety reasons. This is mostly for occupied residences where portions of the construction need to be made safe for continued access. While sites are closed for physical construction, there will be occasional activity at sites for site security, checking in on equipment (such as flood pumps), checking or adjusting weather-proofing, or the retrieval of equipment. Emergency construction is allowed to continue on a case-by-case basis as determined by the Building Official. The SIP Order does allow for continued work on Essential Infrastructure, such as Town facilities, roads, drainage, and utility work. This includes necessary maintenance of such public infrastructure. There will be activity that occurs throughout Town in these areas by various vendors and agencies.
On March 19, the Governor issued a Statewide Shelter-in-Place Order. That order identified specific critical infrastructure that would remain operational during the COVID-19 Pandemic. The U.S. Department of Homeland Security issued a Memorandum on Identification of Essential Critical Infrastructure Workers During the COVID-19 Response and the State has an FAQ and details page.
On March 25, the City Council met and validated the continuing emergency and reviewed issues related to the various Rules and Regulations enacted pursuant to the Declaration of Emergency. Chief among these reviews was a review of local construction activity. The City Council reviewed some of the feedback from the Subcommittee of the Builder’s Roundtable and directed staff to continue efforts to refine the requirements that might allow projects to start up again; if and/or when the SIP Order is relaxed.
On March 31, the County issued an update to the SIP Order. This Order extends the Shelter-in-Place through May 4 and prohibits most construction activity, consistent with the Town’s earlier determination locally. In response, the Town revised some of its Shelter-in-Place Orders below. The only significant changes to the existing Order is that the Par Course, Picnic Areas, and Playground Areas will be closed to public access. The Park itself remains open but will be monitored to ensure social distancing is maintained. Portions of the parking in the Park will also be closed.
On April 1, the City Council met and validated the continuing emergency and approved the Rules and Regulations enacted pursuant to the Declaration of Emergency. The Council discussed the possible resumption of construction activity at the Town Center as essential infrastructure. The Council directed that staff work with SJ Amoroso to define a set of working protocols that would be used should the Council decide to allow the activity to continue in limited fashion. Those protocols would be reviewed by the City Council at their Special Meeting on April 8.
On April 8, the City Council met and validated the continuing emergency and approved the Rules and Regulations enacted pursuant to the Declaration of Emergency. The Council discussed and approved the resumption of limited construction activity at the Town Center subject to guidelines for operation.
On April 15, the City Council met and validated the continuing emergency and approved the Rules and Regulations enacted pursuant to the Declaration of Emergency. The Council discussed and directed that staff prepare a letter to the County of San Mateo Health Officer regarding identifying ways to move forward with landscaping and gardening activities under COVID-19. The Council also directed that staff add FAQs related to landscaping at the Park versus landscaping of private property and construction activity at the Town Center.
On April 17, the County issued an update to the County Health Order. The Order requires face coverings in certain situations.