The California Public Utilities Commission (CPUC) is asking that community members be made aware of a new scam going around: people are being cold-called by would-be scammers with spoofed telephone numbers (often with the same prefix as the intended victim’s own phone) and greeted by a recording saying, “This is an apology from your electric company.” The call then offers a rebate due to overcharging, and if the intended victim stays on, a live caller joins and attempts to solicit bank information.
There is no such active rebate program currently being offered by any major utility in California, and should one ever be offered, it would likely be in the form of bill credits. The Federal Communications Commission (FCC) investigates such scams, and the CPUC advises that Californians immediately hang up on any such calls received.
For more information on this, and other types of frauds and scams, please visit the FCC's Frauds, Scams, and Alerts webpage:
https://www.fcc.gov/general/frauds-scams-and-alerts-guides
