Concerned about the safety of the children, the Atherton officers contacted Menlo Park Fire Car Seat Specialist Carol Parker for assistance. A short time later, Parker arrived with two car seats and one booster seat. Parker, with the assistance of Officers Massagli, Bollendorf, and Robbins, installed the car seats and educated the driver about the proper use of car seats and vehicle restraints.
Unfortunately, because of her suspended license, the woman was unable to drive the car to her original destination, which was to get diapers.…so the Atherton Officers and Menlo Park Fire personnel pitched in and purchased diapers and wipes from a local store. The officers then used local resources to get the woman and her children lodging for the night.